We can't to welcome an albeit limited number of supporters to Trent Bridge for the LV= Insurance County Championship fixture with Derbyshire, from Sunday 4 - Wednesday 7 July.
In line with the government guidelines which will be in place until 19 July, our capacity will be restricted, match tickets must be secured in advance and there are a number of measures with which we must comply.
There is, therefore, rather a lot of information that we need to share with you. We have outlined the key points below and compiled a Frequently Asked Questions document accordingly.
The experience, for the time being at least, will be different to normal – however, Trent Bridge remains the venue we all know and love and we can’t wait to welcome you.
In order to be compliant with government guidance, to keep you as safe as possible and to give ourselves the best chance of hosting more spectators moving forward, it’s really rather important that we get this right and your help will be greatly appreciated.
Summary of differences
If this is your first trip to our historic home this season, you will notice that a great deal has changed in comparison to your previous visits. Some of the most profound differences are captured in short form below, but please do read on and check out both the FAQs and our code of conduct so you’re aware of the full details.
- Entry and departure via a nominated gate
- Allocated seating within household or support bubbles
- The requirement for social distancing throughout
- Limited refreshments together with an invitation to bring your own
- No facility for cash sales with all outlets operating contactless payments
- Restricted capacity within toilet facilities
- The Pavilion and all of its seating restricted to use by players, support staff and match officials only
- More barriers, additional signage and restricted movement around the ground
- Ticket Office, library and Radcliffe Road reception closed
Securing your seat
Should you wish to attend, you can purchase tickets online at tickets.trentbridge.co.uk. This process will allow you to choose allocated seats for all parties within your household or support bubble. Once you have made this selection, our system will automatically block out surrounding seats to ensure social distancing can be maintained. Your allocated seat must be the only one you sit in during the matchday.
Once you have reserved your seat, you will receive a confirmation email and your ticket will be stored within the ‘Account’ section of your ticketing account under the menu item ‘My Tickets’.
From here, you will be able to either print them at home or store them on your smartphone in preparation for your visit to Trent Bridge.
Kindly note that all tickets must be printed or downloaded in advance of the game. Our stewards will not be able to accept your order confirmation email in lieu of a ticket.
Ticket restrictions
You will be able to select the day(s) you wish to attend and where you wish to sit. The seats surrounding your booking will then be automatically blocked out in accordance with social distancing guidance.
You will be asked to enter via a specific gate, to remain outside of ‘red zones’ such as the Pavilion and to comply with one-way systems and restrictions placed upon the numbers able to enter toilet locations at any one time.
The use of lifts will be prohibited or severely restricted in the interests of Covid safety. Therefore, if you’re not comfortable taking the stairs, we’d heartily advise you not to secure seats within the middle or upper tiers of the Radcliffe Road Stand.
Catering facilities and area closures
Unfortunately, in order to maximise space for the flow of people with social distancing intact, there will be no car or bicycle parking available on the ground.
Car parking is available on the Nottingham Forest Executive Car Park with advanced booking required. Car park passes, priced at £5, will be available to purchase in tandem with your ticketing transaction. All car park passes must be printed or downloaded in advance of the game. Our stewards will not be able to accept your order confirmation email in lieu of a pass.
Bicycle parking at the same location must also be booked in advance as per the above, but will be free of charge.
By way of reducing concourse traffic, catering will be limited to fewer locations than usual around the ground, and all payments must be made via cashless means. Kindly note that the Cricketer's Suite on the first floor of the Radcliffe Road Stand will be closed, with the only limited hot food selection available at the Parr Bar in the TBI Courtyard.
Members and non-members will be permitted to bring their own food and drinks, including up to 1 litre of wine or beer. Kindly note, however, that glass will not be permitted.
Hand hygiene and social distancing remain of critical importance, and sanitisers will be positioned at various points around the ground, together with signage providing information that will assist you as you move around.
The Club Shop, situated beneath the back of the Radcliffe Road Stand, will be open, albeit with limits applied to the numbers that can enter at any one time.
Neither the Ticket Office, Radcliffe Road reception or library will be open throughout the duration of this game. If you have any questions on the day, please seek out your nearest steward.
Important information regarding your tickets
Please be aware that reserving a seat and gaining a ticket in advance is the only method by which you will be able to gain entry for this fixture.
Entry without a valid ticket will not be permitted on the day of the game.
Match tickets will where possible be provided electronically for either printing at home or for smartphone fulfilment, to be presented at the designated gate.
Your ticket will state your name and the gate through which you will be permitted access to the ground.
Gates will open at 10am and we kindly request that you arrive from that time and not before.
Visiting safely and comfortably
A spectator code of conduct can be found here, supplementing our usual ground regulations due to the unique nature of the current situation.
Subject to exemptions, face coverings will be compulsory for adults whilst moving around the venue. They will not be required whilst you are in your seat.
We would also advise bringing clothing for all eventualities, as wet weather cover may not be as readily available as on a regular matchday.
In order for us to comply with government guidance for the safe return of spectators, your allocated seat must be the only seat you use throughout the day’s play.
When you do need to move around the ground, please follow signage, maintain a safe distance and wear your face covering.
Future contact from your club
If there are any changes in relation to our ability to welcome crowds for this fixture, we will contact you at the earliest opportunity.
Details in relation to future matches will be further communicated in the coming weeks.
Please read our code of conduct and FAQ documents carefully and should you require any further assistance, please don’t hesitate to contact us via questions@nottsccc.co.uk and our friendly staff will be delighted to help.