Accessibility at Trent Bridge

All members of staff at Trent Bridge are here to help our visitors have a marvellous time.

We aim to fully understand the needs of each of our visitors to ensure that we provide a positive experience for all.

To discuss any particular needs that you may have as a visitor, please contact our friendly Ticket Office team on 0115 899 0300 during office hours, or by email on questions@nottsccc.co.uk.

 

Trent Bridge Disabled Seating Policy

We are able to offer, subject to availability, wheelchair spaces in the Hound Road Stand (upper tier), the Radcliffe Road Stand (lower tier), the PKF Smith Cooper Stand (pitch level and raised platform) and in front of the William Clarke Stand. Ambulant attendees with disabilities are welcome across the range of stands and areas, dependent on their personal requirements. Both wheelchair and ambulant ticket buyers are charged at their appropriate age-related price for the event they wish to attend and stand they sit in.

If you are in receipt of the higher or middle rate for care or mobility of Disability Living Allowance from the Department for Work and Pensions, or the enhanced rate of PIP (Personal Independence Payment), then a companion's ticket may be issued free of charge if requested. Kindly note that the Ticket Office is required to see evidence of this prior to the purchase of event tickets.

Further assistance can be provided by our friendly Ticket Office team by calling 0115 899 0300 or by emailing questions@nottsccc.co.uk.

 

Wheelchair Viewing Points

Wheelchair viewing positions are available in front of the William Clarke and Smith Cooper stands, as well as the Hound Road Upper, Radcliffe Road Lower and the top of the Smith Cooper Stand.

 

Access around Trent Bridge

The majority of the ground has flat level access throughout.

Passenger lifts are available in the Radcliffe Road Stand serving all floors including the middle and upper terraces, as well as Restaurant Six.

A passenger lift is available in the Hound Road Stand serving the Derek Randall Suite and the upper terrace.

A passenger lift is available for access to the wheelchair viewing points in the Smith Cooper stand. This is located in the Administration Block to the south end of the Smith Cooper Stand.

If you encounter any issues, please speak to the nearest steward who will be happy to assist.

 

Ticket Office

Access to the Ticket Office is via a small step of approximately ten centimetres. A ramp is available for access should you require, so please contact the nearest steward for assistance.

Kindly note that the ticket office does not have a dropped counter.

 

Radcliffe Road Reception

Level access is available through wide automatic reception doors. Please note that the reception desk does not have a dropped counter.

 

Shop

Level access is available to the Club Shop, located in the Radcliffe Road Stand. 

 

Accessible toilet facilities

Accessible toilet facilities are available in the following locations and can be accessed using a RADAR Key. If you do not hold a RADAR Key, please speak to the nearest steward who will be happy to assist. Please see the map and list below for locations of accessible toilet facilities.

 

 

  • Hound Road West (adjacent to the doors to the Derek Randall Suite west stairwell)
  • PKF Smith Cooper Stand level 2
  • PKF Smith Cooper rear concourse
  • William Clarke Stand north  
  • Radcliffe Road Stand ground floor
  • Radcliffe Road Stand 1st floor
  • Fox Road Stand south (rear concourse)
  • Fox Road Stand north (rear concourse)

 

Mobile Accessible toilet

On Major Match Days, Trent Bridge provides a mobile toilet facility, which includes an adult hoist and changing bench. The facility is located to the rear of the Fox Road Stand