Kindly complete and submit the form below if you wish to receive a refund for the value of your ticket(s) for the Test match which was due to take place between England and Pakistan from 20-24 August.
This refund window will close at 11.59pm on Tuesday 21 July. We will, however, share details of a further opportunity to request refunds once our 2021 major match schedule has been announced.
Please submit the below form only once. If you believe you've made an error within your submitted form, fear not and contact our friendly team by email at firstname.lastname@example.org.
Each ticketing transaction has a Booking Reference number, which can be found at the top of the email confirmation you will have received either from email@example.com or firstname.lastname@example.org shortly after completing your purchase. If you cannot find your Booking Reference number, please contact us by email via email@example.com, providing your full name and address, and we will endeavour to locate your order(s).
Refunds will be issued directly back to the original payment card.
If your card is no longer in use, or if you paid via an alternative method, we will contact you to arrange your refund.
We’ll get the refund process moving as quickly as we can, but it may take a few weeks for us to work through our orders.
Please note that, in order for us to administer the credit and refund process robustly, your tickets for our 2020 internationals will need to either be credited or refunded in their entirety. We are not able to process a mixture of credits and refunds.
Thank you for your support and patience.